Trade In Your Sneakers. Refresh Your Rotation.
Bring your sneakers to Soleply and choose how you want to be rewarded — store credit for maximum value or cash when you prefer money back.
How It Works
Bring Your Sneakers In
Visit a Soleply location with the sneakers you want to trade.
Get Your Offer
Our team reviews your item and provides both a cash and store credit offer based on condition, demand, and current market value.
Choose Your Payment
Take store credit for more value or choose cash if you prefer.
Choose Your Payout
Get More With Store Credit
Store credit offers will always be higher than cash and can be used toward any item in Soleply's collection.
Prefer Cash?
Choose cash if you want a quick payout instead of store credit.
What Can You Use Store Credit On?
Store credit can be used toward any item in Soleply's collection, including sneakers, apparel, and accessories.
Need a Different Size?
Size swaps are available for the same SKU, subject to inventory availability.
Swap fees start at $20 or the difference in current market pricing — whichever is greater.
Items must be in original condition.
Size Swap Requirements
Shoes must be in Brand New Condition
Size swaps are only available for the same SKU.
Size swaps are subject to inventory availability.
Shoes must include the Original Box and Accessories
Shoes must be free of any flaws such as odor, marks, tears, etc
Swap fees start at $20 or the difference in current market pricing, whichever is greater.
Frequently Asked Questions
Ready to Trade In?
Bring your sneakers to Soleply and get rewarded your way.
Shipping Policy
Fraud Verification Process
To ensure the security of all transactions, every order undergoes a fraud verification process before it is shipped. This process may extend the usual shipping time frame from 1-2 business days to 3-5 business days. We appreciate your understanding and patience as we prioritize the safety of your purchase.
WHEN WILL MY ORDER BE PROCESSED?
All orders are handled and shipped out from our storefronts and warehouses in the USA. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders every day of the week. Orders will be processed and shipped within 1-2 business days from the order date. Please note that orders cannot be shipped on weekends.
If you need to change or cancel your order, please contact us immediately. Once your order has been processed, we will be unable to make any changes.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Once you place your order, please allow 1-2 business days to process your orders. After that, it will take 2-7 business days for delivery depending on your location.
UNEXPECTED DELAYS
All shipping times exclude clearance/customs delays. Your order may take additional days during peak periods. Please contact us if your package is taking too long to arrive so we can assist you in any way we can.
For any questions about shipping, feel free to reach out to us at Support@soleply.com.